Intern Financial Services Online Customer Portal (f/m/x)

A GOOD INTERNSHIP IS NEVER HANDS OFF.

SHARE YOUR PASSION.

We believe in creating an environment where our interns really can learn by doing  and where they are given their own areas of responsibility right from the start of their time with us. That’s why our experts will treat you as part of the team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what you can do.

We, the BMW Group, offer you an interesting and varied internship for financial services online customer portal. BMW Financial Services is a division of the BMW Group and, as a supplier of financial services in the automotive banking sector, we are one of the most successful in our industry. 
The product “Retail Contract Self Services” is a key enabler for the Financial Services strategy to digitise the customer journey. With the product we provide self-services for lease and loan customers both in web and app. For this solutions we are looking for an Intern to support our team in strengthening joyful digital customer experience. 

What awaits you?

• Overall, you will be involved in the requirements definition process for web portal, creation of user flows, content collection and translations.
• You will accompany the full cycle of the feature creation in the web portal starting from business analysis through design, configuration, testing up to going live in close coordination with the responsible parties.
• With our team you will learn to analyse and split complex issues in small “digestible” and implementable parts and see the result of your work in practice. 
• You will gain hands-on experience with the following tools: Jira, Confluence, FIGMA, FigJam, Adobe Analytics, Adobe Experience Manager.
• As part of the team, you will work in international environment and have constant contact with the IT-DEV-Ops colleagues of the BMW Group, external providers and markets located in various countries.

What should you bring along? 

• Ongoing or completed studies in business administration, economics, business informatics or comparable field.
• First practical experience with digital customer touchpoint in web or app through internships or student part-time jobs would be of benefit.
• You possess good analytical skills and ability to switch context quickly.
• You are self-organised and want to learn organising complex projects effectively.
• You enjoy working in an international team. 
• Fluent in German and English.

What do we offer?

• Comprehensive mentoring & onboarding.
• Personal & professional development.
• Flexible working hours.
• Digital offers & mobile working.
• Attractive remuneration.
• Apartment offers for students (subject to availability & only Munich).
• And many other benefits - see bmw.jobs/benefits

You enjoy working in an international team? Apply now!

At the BMW Group, we see diversity and inclusion in all its dimensions as a strength for our teams. Equal opportunities are a particular concern for us, and the equal treatment of applicants and employees is a fundamental principle of our corporate policy. That is why our recruiting decisions are also based on personality, experience and skills.

Find out more about diversity at the BMW Group at bmwgroup.jobs/diversity

Earliest starting date: from 02/01/2025

Duration: 6 months

Working hours: Full-time

Contact:
BMW Group HR Team
+49 89 382-17001