München: Retail Performance Working Student (m/w/d) - Data Analysis
Jetzt bewerbenStellenbeschreibung
Position
As a Retail Performance working student based in Munich, you will work closely with our stores across Germany and Austria, providing first-line support on a daily basis. You will assist in coordinating Retail Performance initiatives and contribute to enhancing the client experience in our stores. Acting as a key liaison between our Retail teams and various Head Office functions—including Retail Performance and Learning—you will play an integral role in driving operational excellence.
Working hours: 20 hours per week
12 months (minimum 6 months)
Start: 01.04.2026
Job Responsabilities
On a monthly basis, your main tasks will include:
- KPI Monitoring & Analysis: Proactively review, monitor, and conduct weekly and monthly operational and turnover KPI reporting.
- Data Analysis: Perform in-depth data analyses across various retail KPIs, with a strong focus on client experience, to support store teams in fostering customer satisfaction.
- Reporting & Coaching Initiatives: Develop new reporting approaches for in-store coaching programs in close collaboration with the Learning team, ensuring continuous and qualitative follow-ups for store teams.
- Retail Communication: Actively promote internal tools and processes for stores through the weekly internal Retail Magazine, working cross-functionally to ensure engaging content.
- Training & Workshops: Support the organization of workshops and training sessions aimed at optimizing store operations and processes.
- Project Support: Assist the Retail Performance team with ad hoc projects to enhance the client experience and support daily business operations.
Profile
Fluency in English and German is required; French is an asset.
Available for a 12-month (min. 6 months) working student position, starting April 1st, 2026.
Advanced data analysis and reporting skills, with proven experience in analyzing and visualizing large data sets.
Advanced in MS Office, particularly Word and PowerPoint. Additionally, exceptional Excel skills with the ability to conduct independent analyses and create reports.
Strong interpersonal skills with the ability to build professional relationships with both internal and external stakeholders.
Previous experience in a client-centric service environment is essential. · Excellent written and verbal communication skills.
Strong organizational skills, with the ability to prioritize tasks, work independently, and meet tight deadlines.
A proactive team player who thrives in a dynamic, multicultural environment.
An agile, entrepreneurial mindset, with a problem-solving approach to challenges.
Additional Information
We offer you an interesting and challenging role in an international and dynamic environment. If you see yourself in this description, we look forward to receiving your online application.