Position

Store Manager Trainee (m/f/x) in Fulltime in Frankfurt | 6-Month Programme

Profile

n/aAt Sephora, beauty is about feeling seen, valued, and empowered — individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.With 56,000 employees in 35 countries and 851 in the DENS Hub (Germany, Switzerland, Denmark & Sweden), we connect customers and beauty brands within the world's most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare — and much more. About the RoleAre you ready to take the next step in your leadership career? As a Store Manager Trainee at Sephora Frankfurt, you will embark on a structured 6-month development programme designed to fully prepare you for the role of Store Manager. Throughout this journey, you will gain comprehensive, hands-on experience across all key areas of store management — from People & Leadership and Commercial Performance to Client Experience and Operations. You will excel and enjoy this position if you are ready to actively take on the following missions: Your ResponsibilitiesPeopleSupport the management, development, and coaching of Assistant Managers and employees, including conducting career and employee appraisalsRecording sick notes for your own teamParticipate in the induction of new employees and the organisation of training coursesContribute to the implementation of floor managementAct as a role model in the Sephora Attitude and pass on the Sephora DNAActively participate in recruitment processes and recruitment strategies Commercial PerformanceSupport full responsibility for achieving monthly and annual sales targets, including year-on-year sales growthAnalyse key retail figures such as IPT, AVB, Conversion Rate and Market Shares and derive sales activities to continuously increase store performanceIdentify and develop sales potentialEnsure flawless visual merchandising standards, including the timely implementation of updates and animationsEnsure order and cleanliness on the sales floorContribute to creating and communicating recaps and reports to internal interfacesSupport tracking and ensuring the profitability of the store Client ExperienceEnsure excellent Sephora customer service and team focus on the customerEvaluate customer feedback and derive measures to improve customer serviceEnsure that we regularly surprise our customers OperationsSupport the creation of staff schedules and daily deployment plans, including floor zoningAssist in the implementation of inventories to ensure optimum availability of goodsParticipate in complete goods management — from receipt and proper storage to write-offs, returns and tester managementSupport the proper opening and closing of the store, including cash register closingReporting and tracking of maintenance and merchandise issuesEnsure the store operates according to Sephora Audit rules Additional TasksParticipation in retail projects in cooperation with the Area ManagersFoster a good relationship with our partnersAdditional tasks related to the daily business Your KPIsCustomer satisfaction & feedbackStaff productivity & engagementStock availability & replenishment efficiencyCompliance with operational routinesTurnover vs. targetsDevelopment of the categoryControl of retail key figures such as MS, IPT, AVB, CR & number of servicesInventory on scheduleSickness rate & employee turnover Do Not Hesitate to Apply if You Have...Personal SkillsStrong leadership and coaching skillsCustomer-focused and business-driven mindsetReliable, hands-on, and solution-orientedExcellent communication and delegation abilitiesPositive attitude and ability to inspire othersStructured work ethic Experience & Technical SkillsCompleted studies or completed training, ideally in retailMinimum 2–3 years of experience as a Store or Assistant Manager in retail, preferably in the beauty sectorEnjoy dealing with customers and developing employeesAnalytical and commercial working methodsStrong hands-on mentality and presence on the floorBasic knowledge of SAP and Excel an advantageGood knowledge of English and German at native or near-native level Being LVMHActs people-orientedShows creativity and drives innovationStrives for excellenceEntrepreneurial spirit & mindset Global CompetenciesDrives Results — Makes good and timely decisions with a consistent commitment to meeting stretching objectives, operating with energy and passion for the collective goodStrategic Vision — Sees ahead to future possibilities and translates them into breakthrough strategiesEngages & Inspires — Creates a climate where people are motivated to do their best to help the organisation achieve its objectives Here, You Will FindA community in which authenticity is embraced, and the strength of our differences fuels our collective spiritA culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and leadWork that brings fulfilment — from delighting clients every day to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful.At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.n/a

Additional Information

Contract

Permanent Job

Experience

Minimum 3 years

Type

Full Time

Function

Retail