GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Within the global structure, our new Shared Service Center in Berlin is used by our Global HR infrastructure to deliver excellent services to our GEA employees worldwide via various technologies such as ServiceNow as the cloud solution, that offers a variety of features including HR Service requests, HR Knowledge Base, HR chat and several other features, along with Workday ,being our core system that is used together with it, ultimately trying to deliver the best possible user experiences towards employees. To deliver the best technology and customer experience we are in search of a Working Student, who can assist in support activities related to day to day operations within our HR spectrum.

Responsibilities / Tasks

Responsibilities

• Support in the day-to-day operations by handling employee tickets and inquiries via e-Mail, ServiceNow or Workday
• Support in enhancements initiatives, related to new activities that are migrated towards the    Shared Service Center (creation of training materials based on predefined templates, creation of knowledge articles or gathering data from HR-colleagues or even customers for setting up an FAQ, etc.)
• Support and working directly with the team-leads and global-leads in evaluating feedback from various services, employees or even projects to find improvement potential

Qualification

• Currently enrolled in a study program preferably with focus on Economics/Business Administration, Information Technology, Human Resource Management or a related field
• Ideally first experience working with ticketing systems (ServiceNow or other HR-IT systems)
• Affinity for HR or HR systems
• High service orientation, hands-on mentality, and structured way of working
• Willingness to constantly develop and learn new things
• Very good English & Danish skills is a must.

Your Profile / Qualifications

What We Offer

• International team based in the heart of Berlin-Mitte
• Insight into the dynamic world of an HR Shared Service Center
• 30 days of vacation (fulltime)
• Flexible home office policy / Hybrid
• Monthly lieferando food Voucher
• Monthly BVG subsidy support
• In addition to the home office option, your workplace is part of Pressehaus Podium (from October)

Did we spark your interest?
Then please click apply above to access our guided application process.

Summary

• Location: Berlin
• Type: Part time