Position

One crew, one DNA, one purpose - welcome to RIMOWA, the first German Maison of the LVMH. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century-old heritage, craftsmanship and its commitment to innovation.

At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours.

Job Responsabilities

Your mission

• Outgoing, customer-focused, and an intuitive sense for Luxury: as the newest RIMOWA member, you'll strengthen our customer relationships and continue to build them through first-class consultations.
• The connection to our customers doesn't end when they leave the store - as an after-sales professional, you'll continue to be a professional point of contact for all after sales topics.
• A travel companion for life - our iconic products are manufactured to the highest quality standards, a demand we also place on our repairs. You will be responsible for first-class processing, from acceptance through communication with the responsible technical team to return to our customers.

Profile

Your experience and skills
Outgoing, customer-focused, and an intuitive sense for Luxury: as the newest RIMOWA member, you'll strengthen our customer relationships and continue to build them through first-class consultations.
With individual CRM goals, extensive product and repair training, you shine in all customer interactions - from consultation to sales to small repairs on site. 
The connection to our customers doesn't end when they leave the store - as an after-sales professional, you'll continue to be a professional point of contact for all after sales topics.
A travel companion for life - our iconic products are manufactured to the highest quality standards, a demand we also place on our repairs. You will be responsible for first-class processing, from acceptance through communication with the responsible technical team to return to our customers.   
Our offer
Competitive and attractive compensation with additional profit-sharing system
30 paid vacation days per year
Subsidized JobTicket (“DeutschlandTicket”)
Staff discount on our range of RIMOWA products as well as regular LVMH Family & Friend offers
Lunch Tickets
Free or subsidized Urban Sports membership
Corporate benefits (e.g., for sports, lifestyle, fashion, etc.)
Company pension plan with high employer contribution
Employer-financed pension commitment in the event of death or disability
An international and exciting environment within the LVHM Group
Exciting projects and individual career development opportunities
Personal support for your everyday family life via Voiio family services
Financial and psychological support through the LVMH Heart Fund

Additional Information

At RIMOWA and the LVMH Group, we never stand still. The diverse positions that contribute to our joint success open up a wide range of development opportunities. Whether you want to develop yourself technically or creatively or use your leadership talent later as (Assistant) Store Manager (m/f/d) - RIMOWA is the home for all your ambitions and visions for the future.

What are you waiting for? Apply today and soon become part of our unique crew. It's quick, easy and uncomplicated - just tell us your salary requirements and earliest possible start date.

Get to know us in advance on Instagram and Twitter: @RIMOWA or on www.rimowa.com.

Contract

Temporary Job

Experience

Minimum 3 years

Type

Full Time

Function

Retail