Description

Position at EF High School Exchange Year

Student Enrollment Specialist – Italian/French Language
EF High School Exchange Year
EF is seeking an outgoing, detail-oriented, and motivated individual with a passion for international understanding and cultural exchange. As part of our team, you will play an integral role in enhancing our program quality to deliver the experience of a lifetime to our students.The role

EF coordinates the placement of international high school exchange students from around the world with volunteer host families in the United States. As a Student Enrollment Specialist, you will work through a minimum of four time zones as you work directly with our offices around the world. You are the primary contact for our students and their parents. You assist with the application process to help the student become admitted to the program. You will be communicating with students and parents on all relevant channels including phone, e-mail, and social media, with limited in-person contact.In addition to vetting the applicants, the Student Enrollment Specialist will ensure realistic program expectations, thorough preparation and providing a great experience for our students. In this dynamic, multicultural role, you act as the liaison between our European recruitment offices and our US-based production offices and maintain the face of the enrollment process for our customers. Use best efforts to identify, prepare, interview, and screen prospective students for the Foundation program.  A review of process of application, interview, assess maturity, character, ability to conduct themselves in unusual situations, knowledge of English, forms, school reports, references, and health.  Additionally, ensure they are insured, and provide a formal orientation before departure. About You As a member of the Student Enrollment team, you should exhibit a strong work ethic with an attention to detail, be a highly motivated self-starter, and a dedicated team player. The Student Enrollment Specialist is great with relationships and can maintain professional working relationships across many cultures and time zones.  Integrity and a passion for customer service and strong professional phone demeanor is fundamental as you are the main contact and help resource for our students during the application process. In conjunction with the other members of the Student Enrollment team, you will determine final candidate suitability and acceptance while at the same time ensuring that students and their parents remain well-supported and excited about their upcoming experience.The position is operations-oriented and requires the ability to change priorities quickly. We are looking for candidates who are committed to excellence in their daily work and able to manage a high volume of information while remaining productive in a fast-paced work environment. In addition, a focus on customer relations and quality results is a must. Your good sense of judgment along with your organization, attention to detail and communication skills will be imperative to your success in this position. This position works independently with a wide range of audiences.Requirements: 

• Bachelor’s Degree
• Must have full business fluency in French, and Italian
• Proficiency in English (C1-level)
• Keen sense of organization and attention to detail
• Problem-solving and analytical abilities
• Must be flexible and able to work in a fast-paced, deadline-driven environment
• Clear and effective communication skills
• Proficient knowledge of Microsoft Office
• Experience traveling or living abroad is a plus.
• Enjoy a FUN and dynamic international working environment in the ever-growing international city of Berlin

Interested candidates need apply with an English cover letter and CV.About EF
We are over 50.000 staff, faculty, and teachers, working in 600 offices and schools across 114 countries. While we continue to grow, we strive to stay small to ensure agility, smart thinking, and a fun place to work. Since 1965, EF has continued to expand its range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education.  EF is the world leader in international education. Our mission is to open the world through education, and so far we have helped over 15 million people learn a language, discover the world, or earn an academic degree.EF High School Exchange Year, part of the EF family, is a program dedicated to the promotion of international understanding through cultural exchange. Teenagers travel to another country, live as a family member in a host community and enroll in a nearby high school. Students return home with an in-depth understanding of another culture, lasting international friendships, and memories to last a lifetime. EF is an equal opportunities employer. EF offers competitive salaries and a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you. For more information, visit .