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Cycle Studio Front Desk - Working Student (all genders)

  40210 Düsseldorf
Jetzt bewerben

Stellenbeschreibung

Werkstudent
Homeoffice: Nach Absprache

ABOUT BEAT81

BEAT81 is a fitness tech startup from Berlin revolutionizing the way people get fit. We bring together the power of music, community, and cutting-edge technology to create unforgettable indoor cycling workout experiences. We pride ourselves on providing our members with high-energy sessions that boost their motivation and inspire them to reach their fitness goals. Join us on our mission to create lasting wellbeing!

ABOUT THE ROLE

We are seeking a passionate, service-oriented and positive Front of House (FOH) staff member with a love for health and fitness for our BEAT81 indoor cycling studios in Düsseldorf, dedicating between 10 and 20 hours/week to delivering exceptional service and unforgettable customer experiences.

YOUR RESPONSIBILITIES

  • Provide high-level customer service and exceptional hospitality to BEAT81 customers
  • Assist with check-ins, class bookings, and membership inquiries
  • Give new customers introductions for the bikes and provide detailed information about our workout concept such as heart rate technology and the afterburn effect
  • Handle customer issues and concerns in a positive, proactive and timely manner
  • Work closely with the instructors and other FOH staff members to ensure smooth studio operations
  • Uphold company policies and procedures to ensure a safe and inclusive environment for all members
  • Maintain a clean and organized front desk and lobby area
  • Assist in daily studio and bike tasks
  • Maintain a positive attitude and take initiative

YOUR PROFILE

  • Customer-focused mindset
  • Ability to handle multitasking in a fast-paced environment
  • Excellent communication skills enable you to connect with a wide rage of personalities
  • Strong organizational abilities and attention to detail
  • Your positive, outgoing and can-do attitude is contagious
  • Ability to work a non-traditional schedule such as weekends, early mornings, midday shifts, and late evenings
  • Fluent German proficiency is a must, and English language skills are a plus
  • Previous customer service experience is a plus

YOUR BENEFITS

  • Join our passionate and international team united by care and trust for one another
  • Contribute to a vibrant fitness community, making fitness accessible to everyone and empowering individuals to achieve their best selves
  • Enjoy flexible working hours
  • Participate in regular team events like summer parties, community events, and raves
  • Gain unlimited access to BEAT81 workouts, ensuring your journey to becoming a fitter you, is guaranteed

If you're ready to be part of a team that's reshaping the fitness industry, we want to hear from you! BEAT81 is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

  Anstellungsart
Werkstudent
  Homeoffice
Nach Absprache

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