Werkstudent (m/f/d) - Customer Service Management

This is Worldline

We are the innovators at the heart of payment technology, influencing how the world makes payments. The solutions our people create support the growth of tomorrow's businesses. From local coffee shops to international banks, from San Francisco to Auckland. We are present in every corner of the world and in every part of commerce. And just as we support our customers to drive their business forward, we are committed to helping our employees progress in their careers. Together we shape progress. 

The opportunity

We are looking for a part-time working student (m/f/d) for a maximum of 20 hours per week to join our Customer Service Management team in Aachen.

Daily responsibilities

• Support in delivery management and repair management, with internal, supplier and customer communication
• Support with monthly and annual analysis to optimise service management reporting
• Support with annual budget planning

Who we are looking for

We are looking for proactive people who can drive positive change, actively tackle issues and identify what's next - people with passion, a can-do attitude and a desire to develop. This means:

• General higher education entrance qualification or entrance qualification for universities of applied sciences
• You are enrolled at a college/university
• Good to very good written and spoken German and/or English skills
• Confident handling of MS Office applications and impress with your comprehensive PC and Internet skills
• As a team player, you know how to build a network and always show initiative
• Personally, you impress with your solution-orientated, structured and independent way of working

Perks & Benefits

At Worldline, you'll get the chance to work at the heart of the global payments industry and shape the future of how the world pays. What's more, you will: 

• Be part of a company that aims to do good and is one of the top 1% most sustainable companies in the world
• Work alongside amazing colleagues and be encouraged to learn, grow and accelerate your career 
• Opportunities for mobile working & flexible working hours
• A rapidly expanding company
• Modern furnished office
• Numerous employee benefits

Shape the evolution

We are on an exciting journey in the payments industry and are looking for proactive people who can drive positive change, actively tackle issues and identify what's next and help move the organisation forward. At Worldline, you will work with determined colleagues from around the world to tackle unique challenges as a team and make an impact on society. With an encouraging company culture, strong technology and a wide range of training programmes, we will support you to advance your career. Join our team of over 18,000 employees worldwide and help shape the future, because it's yours too.   

Learn more about Worldline at Jobs at Worldline

Worldline is proud to be an equal opportunity employer. We do not discriminate on the basis of gender, race or ethnic origin, creed, colour, sexual orientation or identity, disability, age and other legally protected grounds. We are committed to creating a diverse environment.