Internship in Retail of the Future & eCommerce starting March 2025

Mercedes-Benz AG is at the forefront of reshaping the automotive retail landscape, embracing the digital revolution, and redefining the customer experience. The Region Overseas (MS/O) is responsible for Marketing, Sales and Customer Services in 179 markets worldwide – including Korea, the Middle East, Japan, Brazil, Australia, Turkey and South Africa.

We are seeking a highly motivated intern to join our dynamic and international team, which is responsible for implementing the Direct Sales Model and driving Online Sales across the Overseas region. This unique role combines the challenge of contributing to innovative sales business models with the excitement of driving markets towards our ambitious online sales targets.

These challenges await you:

• Contribute to the development and optimization of sales business models in selected overseas markets, based on a strategic blueprint
• Assist in the project management of the Retail of the Future initiative and the implementation of direct sales models
• Participate in the update of the standard briefing document for Retail of the Future for new rollout markets (including the development of a new advantage argumentation as well as the collection and preparation of retailer statements)
• Aid in the organization and execution of multi-day workshops & conference along with the creation of a comprehensive training concept for dealers, including content and language review of training materials
• Develop and track product requirements in coordination with colleagues from other departments such as MxD, RCOC Singapore, and market-specific teams
• Monitor the rollout plan for online sales solutions, ensuring alignment with IT, Sales, Marketing, and Customer Services
• Establish and track meaningful KPIs for measuring eCommerce success, drawing conclusions for continuous product optimization
• Ensure a high degree of standardization and market-specific exchange, contributing to the creation of online sales concepts, operational management & quality checks of online stores
• Support the creation and maintenance of PowerPoint presentations and decision-making documents for operational and senior management meetings
• Participate in the preparation and follow-up of high-level meetings, including minute-taking

• Degree in economics, business administration, or a related field with a focus on sales, marketing, project management, eCommerce, big data management, or international business (bachelor's degree required)
• Proficient in MS Office (Excel, PowerPoint, Word, Outlook), with knowledge of SharePoint and ThinkCell being beneficial
• Excellent written and spoken English language skills; German and additional languages are a plus
• Independent and structured work approach, with an understanding of complex processes and analytical thinking
• Goal-oriented, highly committed, with strong teamwork and communication skills
• Project management, sales, or marketing knowledge is advantageous, as is practical experience in the aforementioned areas and a strong affinity for the automotive sector
• Internship duration should be at least 5-6 months

What We Offer:

• A chance to be part of a team that is shaping the future of automotive retail and digital sales
• An agile working environment with international connectivity, ideal for fostering creativity and innovation
• Exposure to exciting markets worldwide and the opportunity to make a significant contribution to Mercedes-Benz's strategic priorities
• Join us in driving the future of luxury automotive sales, both in-person and online, and be part of the team that sets the standard for the ultimate customer experience around the globe

Additional information:

It doesn’t work completely without formalities. When sending your online application, please attach your CV, certificate of enrollment, current performance record, relevant certificates, if applicable proof of mandatory internship and the standard period of study (max. 5 MB) and mark your application documents as "relevant for this application" in the online form.

Please find the criteria of employment "here".

Citizens of countries outside the European Trade Union please send, if applicable, your residence / work permit.

We particularly welcome online applications from candidates with disabilities or similar impairments in direct response to this job advertisement. If you have any questions, you can contact the local disability officer once you have submitted your application form, who will gladly assist you in the onward application process: SBV-Zentrale@mercedes-benz.com

Please understand that we no longer accept paper applications and that there is no right to get your documents returned.

If you have any questions regarding the application process, please contact HR Services by e-mail at myhrservice@mercedes-benz.com or by phone: 0711/17-99000 (Monday to Friday between 10 a.m. to 12 a.m. and 1 p.m. to 3 p.m.).