Your area of work

As a working student (f/m/d) in IT Engineering you will support the Application Operations team in the Corporate IT department with daily user support tasks and new automation projects, including scripting.

Your responsibilities:

• You will contribute to internal reporting and improve its automation. Furthermore, you will support the team by solving 2nd level incidents
• You help design and implement new processes and workflows in several tools and environments (e.g. document management system Alfresco)
• You will assist the main responsible colleagues for our documentation management system Alfresco
• You will gain interesting insights in our Jira ticketing tool and into Confluence, our tool for sharing knowledge
• Furthermore, you will support the team in implementing an automated recertification process for roles granted to our Alfresco system and will gain Insights in further applications (~30) supported by our team

Your profile:

• You are enrolled during the entire period of activity at a state-recognized university as a regular student and have completed at least 2 semesters (Study focus in the field of informatics or other relevant fields) or you already hold a Bachelor degree and are currently enrolled for a Master degree
• Ideally, you have already gained first practical experience in the context of scripting, system administration, webservices (e.g. working experience, internships)
• You are interested in IT and operations with the ambition to provide state of the art services to internal customers
• You are pro-active in learning and highly self-motivated
• With an average working time of 19 hours per week you are willing to come into our Eschborn office at least once a week (hybrid working model)
• You are familiar with Jira or similar demand management tools
• You are fluent in written and spoken English

Start date: 01/08/2024