Working student Customer Support

Olympus Czech Group s.r.o. (OCG) | Medical Systems | DPČ, 20 h/weeklyFunction:

Administration

Location:

Prague 6

Reference Number:

80043589-27082024

Website: Olympus is committed to its ideal of making people's lives healthier, safer and more fulfilling. As a global medical technology company, we work closely with healthcare professionals to provide world-class solutions and services for the early detection, ultimately minimally invasive treatment of disease. Olympus wants to increase the standard of care for certain syndromes and improve medical outcomes for patients.

Your responsibilities

Key Responsibilities:
• Answering customer calls: provide prompt and courteous responses to customer inquiries via phone.
• Providing feedback: gather and relay customer feedback to the appropriate teams to help improve our services.
• Responding to new customer requests in ACE Sales Force: address new customer requests and ensure customers receive the necessary information and support.
• Assisting colleagues: support team members with various tasks, including data entry, information gathering, and administrative duties.

Your qualification

Qualifications:
• Currently enrolled in or recently graduated from a relevant degree program (e.g., Medical Technology, Biomedical Engineering, Customer Service, Business Management and administration, etc.).
• Strong communication skills, both verbal and written.
• Ability to work effectively in a team environment.
• Good organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Prior customer service experience is a plus but not required.

Your competencies

Desired Attributes:
• Enthusiastic and eager to learn.
• • Problem-solving mindset with a customer-centric approach.
• Ability to handle multiple tasks and prioritize effectively.
• Positive attitude and professional demeanor. Benefits:
• • Hands-on experience in the medical technology industry.
• Opportunity to work with a dynamic and supportive team.
• Potential for future career opportunities within the company.
• Networking opportunities with professionals in the field.
If you are passionate about customer service and eager to contribute to a company that makes a difference in the healthcare industry, we would love to hear from you!

Your benefits

• Managed medical care
• Regular vaccination (flue / encephalitis / hepatitis)
• Support of the sport activities (Multisport card, fitness center)
• Boarding in the own canteen
• Five additional days of vacation
• Pension contribution

About Olympus Medical Systems

The Medical Systems Division represents Olympus’ largest business domain and is the global market and technology leader for medical endoscopes. Olympus aims to continuously find better and more economical solutions to medical issues which improve the well-being of patients, enhance the working environment for doctors and nursing staff and help to develop the overall performance of health care providers.